The ultimate in social listening

Since 2004, social listening—the practice of monitoring and analyzing online conversations and social media mentions related to brands, products, services, events, or industries—has evolved significantly and grown in popularity. Initially confined to sentiment analysis, social listening tools can now identify trends, […]

Anca Trifan interviews me about participation-rich meetings and event design

Yes! Just posted: Anca Trifan interviews me on her show Events:demystified. We talk about all kinds of things, with a focus on my work and thinking about participant-driven and participation-rich meetings and event design. I think this is one of the best interviews I’ve […]

Doing peer conferences right

Software testers do peer conferences right! (They even call them a peer conference, rather than unconference, a term I don’t like.) As evidence of software tester conference awesomeness, I offer three examples below. But first… …a short history of the peer conference […]