How a fishbowl sandwich can really get your attendees talking

fishbowl_sandwich: Image adapted from a McDonald's ad showing a cheeseburger made of glass with the addition of a goldfish in the centerTen minutes after I’d finished facilitating a large national association meeting hour-long fishbowl sandwich discussion on solutions for a persistent industry problem, the conference education director walked in. His jaw dropped. “The attendees are still here talking to each other! That never happens!” he exclaimed.

Well, it happened this time. Many small groups had formed and people were chatting energetically. Business cards were being swapped. When I left to catch my flight home twenty minutes later, conversations were still going on all around the room.

How did I build and support this level of interaction and engagement?

I used a fishbowl sandwich. What’s that? Read on!

The components of a fishbowl sandwich

A fishbowl sandwich, like any good sandwich, has a filling surrounded by bread and spread (or accompaniment). The filling is the fishbowl technique, the surrounding bread is comprised of pair-shares at the start and end, and the accompaniment is the facilitative language that segues between the bread and the filling.

How I began the fishbowl sandwich

As people trickled into the room I asked them to pair up by sitting next to someone, preferably someone they didn’t know. I lightly repeated the request several times before the session started.

For the first piece of sandwich “bread”, I asked everyone to think of something they had done, small or large, which was a (probably partial) solution to the challenges the industry faced. After about 30 seconds I asked one of each pair’s members to spend 30 seconds sharing what they had done with their partner. A final 30-second share from the second partner to the first wrapped up the opening pair-share.

As usual, it was hard to get everyone to turn back to the front of the room for the next bite of the sandwich!

At this point, everyone had switched, at least for a while from “listening” to “participation” brain mode—they were ready to engage.

Time for the fishbowl

I was sitting on a low stage with three empty chairs beside me, wearing a headset mike, with a couple of wireless stick mikes at hand, and took a minute to share the rules of fishbowl:

  • You can only talk if you’re sitting in one of these chairs.
  • If you have something to say, come and sit in an empty chair. You don’t have to wait for someone else to finish talking.
  • When you’ve finished what you have to say (for the moment, you can always return) vacate your chair.
  • If all chairs are full, when someone new walks up, the person who’s been talking longest should leave.

And we were off. For the next fifty minutes, a constant stream of people came up and shared their ideas and experiences. Sometimes they shared with the audience; sometimes they spoke with each other while the audience listened. No one “hogged the mike”.

A woman wearing a large backpack shared a novel approach that could be implemented regionally. I ran a hand poll to see how many people had done something similar—only about 20% of the audience. I asked those who hadn’t how many would be willing to do the same. Most hands went up, and people looked thoughtful. An industry leader told the woman he wanted to interview her for the association’s national magazine.

After about 40 minutes I said that we had heard an incredible amount of good ideas and advice and it was clear that there was a tremendous amount of expertise and experience in the room. I asked if anyone wanted help with specific problems. Two brave souls came up and shared their individual frustrations. Sure enough, several folks came up and supplied helpful suggestions.

Finishing the fishbowl sandwich

It was time for the final pair-share slice of bread. To conclude, I asked each pair member to share with their partner their single best takeaway from the session. Once again, a buzz of conversation arose, and after a couple of minutes I announced that the session was over.

[Want to learn more? Find detailed information on fishbowls (there are two kinds) and pair-share in The Power of Participation. Or learn how to create your own fishbowl sandwich from my latest book, Event Crowdsourcing. ]

That’s the fishbowl sandwich. Have you used one, or something similar, at your events? Share in the comments below!

Image adapted from a McDonald’s ad. Hope that’s OK, Giant Corporation.

Pair share—What’s on your mind right now?

Here’s a simple and effective variant of pair share — a fundamental participative technique that fosters connection and learning via discussion with a partner during a conference session.

pair share: photograph of Malii Brown
Malii Brown

It was conjured up the other day by Malii Brown while we were co-facilitating a peer conference roundtable.

To keep participants alert during round-the-circle sharing at roundtables, I break every 20-25 minutes, either for a short bio-break or a relevant exercise involving movement. I often use pair share as one of these exercises (see The Power of Participation for a complete description) by asking participants to stand up and spend a few minutes introducing themselves to someone they don’t know.

On this occasion, Malii and I were alternating facilitation, and she got to introduce the pair share. Malii asked everyone to find someone they didn’t know. Then she simply said:

“Share with each other what’s on your mind right now.”

Here’s a video excerpt of the resulting pair share. (I’ve removed the sound to maintain confidentiality, but you should know that the volume was substantial!)

I liked the energetic conversations Malii’s suggestion triggered, and have added this prompt to my mental toolbox for future use. This is a nice example of the kind of learning that can occur when co-facilitating—thanks Malii!

“Do” beats “Show and Tell”

Do beats Show and Tell: a photograph of a kindergarten class with children sitting on the floor and a teacher and a child with an umbrella up front. Photo attribution: Flickr user wwworks.

In American schools, the first experience of public speaking is typically Show and Tell. A child stands in front of the room with something brought from home and tells their classmates about it. The child gains experience and confidence in addressing a group and provides entertainment to the classroom audience. Everyone quickly forgets the details of the monster truck except the presenter.

Many conference sessions follow this same format. A presenter imparts information by showing and telling to an audience. A “good” presenter may entertain people, but research shows that much of what is learned during the session is quickly forgotten.

So, how can we learn better? It turns out that the more multi-sensory our environment becomes the more our ability to learn improves. This requires us to become active participants in our learning. If the child passes around the monster truck for other children to touch and explore, their memory of it will be more accurate, more detailed, and longer lasting. If everyone gets to play with the truck for a while, they will learn even more.

We can improve the learning in our conference sessions in a similar way. If adults are to effectively learn new ideas—and this doesn’t just include rote learning but also understanding the ideas—they need to actively discuss the ideas and answer questions about them. When two people discuss a topic, research indicates that the current speaker makes the greatest cognitive gains. This occurs because 1) speaking provides the opportunity for tacit knowledge to become conscious, and 2) articulating ideas activates more of the brain than listening.

Three ways to do rather than show and tell

One simple technique to create active discussion at a conference session is pair-share. When pair-share is happening, half the audience is explaining their ideas to the other half. As each speaker and listener swap roles, everyone in the room gets to actively process the session’s content. This is far superior to the typical question-and-answer session at the end of a presentation, which provides little or no opportunity for most of the audience to take part.

Another example is LEGO® SERIOUS PLAY®, a method for getting people to “think through their fingers”. This tactile interactive process uses working with Lego® to quickly move small groups of people into sharing and learning through creative problem-solving.

A final example: my favorite conference sessions to facilitate are experiential workshops that involve participants working together throughout, experiencing new techniques or solving problems as a group rather than as individuals. The high level of activity provides a fertile environment for learning through doing, rather than by listening or watching.

All other things being equal, when we do, we learn better than when we’re shown or told. If you want your attendees to learn more effectively, you’ll need to incorporate more “doing” into your conference sessions.

My next book includes a large number of participatory techniques that you can use to maximize learning, connection, engagement, and community building at any event. Sign up to be informed when it’s published!

Photo attribution: Flickr user wwworks

Conference Weavers: a closing session for events

Conference Weavers: the logo for the 2012 Sustainable Meetings Conference with the slogan "EN ROUTE TO MEETING INNOVATION"Off to GMIC’s Sustainable Meetings Conference this weekend. Besides a four-minute rant Torn About Tech, which will explore my ambivalence about some uses of technology at face-to-face meetings, I’m also emceeing a novel closing session on Tuesday, April 24, 3:00 – 4:30 pm with a format I haven’t tried before: Conference Weavers.

Conference Weavers?
The purpose of a Conference Weavers session is to encourage reflection and reinforce learning by publicly sharing thoughts and impressions from the conference presentations and experiences. We’ll use a number of volunteers who will each spend a few minutes sharing their conference response with the group, followed by a chance for audience questions and responses. In addition, Jenise Fryatt will lead a little interpretative improv at some point. If time permits, I’m going to include a pair-share so that everyone will have an opportunity to share his or her thoughts.

Pair-share?
I thought you’d never ask. Pair-share is a simple participation technique you can use to involve every audience member in sharing and discussion. Audience members divide into pairs and take turns sharing with their partner their conference impressions. Once that’s complete, optional public sharing can be added.

I’ll report on how this format worked after I’m back from the conference. Stay tuned!