Being Present in the Age of the Mind Outside the Brain

being present: An image of looking up into the leafy branches of trees. Photo attribution: James Reis, from his exhibit Closer and Closer

Being present is tough! The other day, Celia and I were walking in Boston’s beautiful Arnold Arboretum when she asked me who’d responded to an email I’d sent. When I pulled out my phone to answer her question, she said she felt she was walking with a third person, a stranger.

Where are our minds?

Once, our minds were in our brains. Before tools, painting, language, and writing were invented, people had no way to represent knowledge outside their heads.
What if Celia had asked her question on a walk ten years ago? I would have either been able to remember the answer — or not.

Today, parts of our minds are outside our brains.
being present: An illustration in shades of blue of the silhouette of a person's head, with a melange of letters contained in a bubble behind them. Photo attribution: pixabay.comMore often or not, answers are available from devices in our pockets. Today we rely on machines for connection with information and others. Machines allow us to research what we want to know or explore.

We also have the routine ability to capture pertinent information in an appropriate secure store outside our brain — an in-basket, notepad, voice recorder, electronic device, etc. This frees us from the need to memorize data so we can work on other things. When we need information, we access it from the external data store, not our brain.

Ridding ourselves of the necessity for our brains to remember everything

Such access allows me to worry less about remembering information I may need. Like my upcoming appointments, background on a client before an initial call, or exploring places to visit on an upcoming trip. This is a core credo of David Allen’s Getting Things Done: “Your mind is for having ideas, not holding them.”

This freedom makes me more productive. It gives me a way to capture fleeting creative ideas that, in the past, I would have forgotten before they could be explored. I especially appreciate these technological benefits as I grow older and my memory is not what it once was.

The downside

Celia’s response, however, illustrates a downside to extending our minds beyond our brains. When we perform a move to secure storage or retrieval from it, the associated technology invariably intrudes into the relationship of being with other people present.

Celia says, “When I walk alone with you, I don’t want to feel I’m also with your 200 closest friends.”

I get it.

When I’m paying attention to my device, I am not present with her.

Some people seem OK with ignoring their partners or friends at the expense of their devices. I still marvel when I see a couple sitting together for dinner at a nice restaurant, both immersed in their phones for the whole meal. I wonder about their relationship, not that it’s ultimately any of my business.

Also, we don’t need machines to connect us when we’re alone. I recently returned from a five-day silent retreat in New Mexico where we did not interact with our fellow participants apart from the start and end and were miles away from cellular and Wi-Fi signals so our devices were off the grid. It was wonderful, and I learned a lot. [Here’s my post about a similar retreat held two years earlier.]

Luckily, compromise is possible between these two extremes while together with familiars: exclusion via total immersion in the digital world and shunning all machine connection while you’re with them.

A compromise

What I think works is explicit respectful negotiation when you want to move from direct presence to accessing devices. I could have said to Celia: “I don’t remember.” [Then I could pause to let her respond: she might have said, “Oh, don’t worry about it,” or “Can you look it up?”] … If she doesn’t respond I can ask: “Would you like me to look up the answer now, or can it wait?”

Sometimes I remember to negotiate to switch my presence in this way. It’s respectful and allows the other person(s) to choose what they want.

I know Celia appreciates it because it places our relationship first.

And that’s important to us.

Getting the best of both worlds

Being present with people you’re with is always important. Taking advantage of our modern abilities to expand our minds outside our brains can enrich our lives together. Negotiating the switch between these two forms of being allows us to get the best of both worlds.

Photo attribution: James Reis, from his exhibit Closer and Closer, and pixabay.com

How the rise of online is changing your events

How is the rise of online changing your events?the rise of online: a photograph of a set of Encyclopaedia Britannica housed in a wood bookcase

How I used to find information

When I was living in England in the 1960s, finding a telephone number was cumbersome. Five huge telephone books, each requiring both hands to lift, sat in a cupboard in our hallway, with millions of alphabetized names and associated numbers in microscopic print. The books quickly became out of date and were updated sporadically. And, if you didn’t know the exact spelling, or had only an address, you were out of luck.

Books were a key way to obtain information. Wealthy families (not mine) purchased the Encyclopedia Britannica and proudly displayed the 24+ volumes on sturdy bookshelves. The local free library was a key resource. For current information, I could watch three TV channels and read several rather good print newspapers. For specialized information, I subscribed to, or read in the library, a bewildering variety of magazines and journals.

And, of course, I talked to people. My parents, my teachers, my friends, and, later, my professional colleagues were all valuable resources. I found my friends through face-to-face social events or through my work. Finally, if I needed to know more about a subject of interest, I would attend a conference and listen to papers delivered by experts in the field.

How I find information today

The rise of online has changed everything. I don’t remember the last time I consulted a paper telephone directory. Ten years ago I checked eBay to see if an Encyclopedia Britannica set was worth anything. Reluctantly, I ended up recycling the books, because no one wanted to buy them. Today, apart from a local paper and a few paper magazine subscriptions, online is where I find telephone numbers, email or physical addresses, and information on just about any subject that, in quantity and mostly quality, dwarfs the contents of the Encyclopedia Britannica.

People are still a major resource for me, but the primary way that I first meet new people professionally these days is online, via a variety of social media, rather than an initial face-to-face encounter.

And, of course, these days I am a creator of conferences rather than a passive consumer of them. For me, a good conference is one where I can interact, connect, share, and learn with others, and can influence what happens at the event in a way that is useful and meaningful to me.

How the bountiful availability of online content changes events

Today there is amazing one-way content on the web. The internet is where we go for information about people, places, facts, processes, techniques, and solutions to problems. Our resources have migrated from cumbersome books and broadcast media to browsable indexed data servers in the internet cloud.

For face-to-face attendees, this makes vanilla delivery of content at events far less compelling.

In the future, people are not going to travel to your event to listen to a speaker they could watch streamed live, or as a recording at a time and place of their choosing. Providing a ten-minute opportunity for questions at the end of a presentation isn’t going to cut it either. Viewing one-way content over the internet is cheaper and more convenient for attendees. If broadcast content is mostly what you have to offer people will gravitate to obtaining it online; either from you or a competitor.

As a result, traditional events concentrating on the transfer of predetermined content from experts to a local audience are dying. I don’t know how long it will be before rigor mortis sets in. Perhaps some events will remain viable as training opportunities for novices, or as vehicles for CEUs to be awarded or certifications to be maintained. Over time, however, the majority of professionals who care about their profession and the best use of their time will stop going to face-to-face events that don’t incorporate significant opportunities for connection, peer-to-peer sharing, and participant-driven sessions. And, no, a lunch and an evening social or two aren’t going to be enough anymore. Instead, you need to put opportunities for connection front and center of your events, because connection around content is becoming the most important reason that people attend face-to-face events.

Why you should care

Since my first book on participant-driven conferences was published, I have been amazed and delighted by the flood of interest from meeting professionals, peer communities, and business & association leaders. And I’ve also been disturbed. A common story I hear is of long-running conferences in trouble: conferences where attendance, evaluations, and consequent income are falling. The organizers who are contacting me have realized that the traditional conferences-as-usual models are not working like they used to. Attendees are starting to defect or ask for something different. I’ve heard this story from professionals in many different fields.

In my opinion, it’s only a matter of time before the importance of the shift in emphasis away from content towards connection at face-to-face events becomes apparent and generally accepted by the events community. As usual with industry trends, the people who recognize and respond well to them early will be the beneficiaries. Those who continue doing things the old way will lose out. If you’re not currently investigating ways to restructure your events to significantly increase attendee connections and participation, I recommend you start.

Do you see a trend of increased attendee dissatisfaction at traditional events? If so, why do you think it’s happening, and what are you doing about it?