Shut up and listen

Shut up and listen: an illustration showing a person going "sh" surrounded by two ears listeningOne of the hardest things for me to do is to shut up and listen.

“If I could give just one piece of advice to all medical students, I would say, ‘Show up completely, and then shut up for at least two minutes while the miracle in front of you tells you who they are and how you can help them.’ If every doctor did just that one thing, it would change medicine.”
Raymond Barfield, Professor of Medicine and Divinity, Duke University, from “The Miracle in Front of You”, January 2016 interview in The Sun

It’s hard for me to shut up and listen because

…I get sparked by what people say and I want to respond.

people often talk about their problems, and I love solving problems—even when no one asks me to solve them.

I have a need for connection with others and want to share who I am, sometimes more than is best for our relationship.

Yet, when I am able to shut up and give the gift of listening, the odds that the person speaking feels heard increases.

And, when I am able to shut up and give someone sharing a problem the space to say fully what’s on her mind, it’s more likely she’ll ask me what I think, and then, perhaps, I can help her.

And, when I am able to shut up and connect with someone through listening well, I’ll usually end up connecting with him more deeply.

Finally, of course, when I shut up and listen well, I’m less likely to miss important information that I need or want to hear.

We can all—especially me—benefit from shutting up and listening.

I’m working on it.