Three key kinds of learning at events—Part 2

pedagogy and andragogy: photograph of two men sitting on tiny chairs in a nursery schoolIn Part 1, I introduced three distinct categories of learning: factual information acquisition, problem-solving, and building a process toolkit, and gave examples of how typical desired meeting outcomes involve different mixtures of each category. Here’s a final example of the complex ways that multiple factors can affect learning and learning approaches. Let’s explore the differences between how children and adults typically learn: aka pedagogy and andragogy.

Pedagogy and Andragogy

In the 2014 post Meetings are a mess—and how they got that way I explained how we typically extend into adulthood the pedagogy we’re all exposed to as kids. The word pedagogy comes from the Greek paid, meaning “child” and ago meaning “lead”. So pedagogy literally means “to lead the child.”

The much less familiar term andragogy, first coined in the 1830s, has had multiple definitions over the years, but its modern meaning was shaped by Malcolm Knowles in his 1980 book The Modern Practice of Adult Education: From Pedagogy to Andragogy, based on the Greek word aner with the stem andra meaning “man, not boy” (i.e. adult), and agogus meaning “leader of.” Knowles defined the term as “the art and science of adult learning” and argued that we need to take into account differences between child and adult learners. Specifically, he posited the following changes as individuals mature:

  1. Personality moves from dependent to self-directed.
  2. Learning focus moves from content acquisition to problem-solving.
  3. Experience provides a growing resource for their learning activity.
  4. Readiness to learn becomes increasingly aligned with their life roles.
  5. Motivation to learn is more likely to be generated internally than externally.

My journey

My professional life journey illustrates all these transformations. School force-fed me a concentrated diet of science and mathematics. Besides making a broad decision to study the sciences rather than the arts, I had very little say in what classes I took. Since then:

  1. My subsequent career path—elementary particle physics research, running a solar manufacturing business, teaching computer science, IT consulting, and, most recently, meeting design—displays a steady movement from doing what I was told I was able to do to what I chose to pursue for my own reasons.
  2. As a physicist, much of my work depended on what I learned at school, university, and academic conferences. As my experience grew, my professional work became increasingly centered on creative problem-solving for clients.
  3. In academia, I relied chiefly on classroom learning. Over time, my 30+ years of experience became key to my effectiveness as a meeting designer and convener.
  4. Discovering that I love bringing people together motivates learning what I need to know to perform my work well.
  5. Today, financial factors play a smaller role in determining how much I work. It’s my mission to share what I think is of value that drives my desire to continue to learn how to improve my effectiveness and scope.

Take a moment to review your own professional life. Do Knowles’s maturation concepts reflect differences in how you learned in school and now learn as an adult?

Mature active learning

Of course, just as there isn’t a clear boundary between childlike and adult behaviors, there’s no clear-cut distinction between pedagogy and andragogy. Both terms encompass motivations and contexts for learning. It’s most accurate to view them as endpoints on a spectrum of learning behaviors. Nevertheless, Knowles’s five assertions, each positing progression from passivity to action, provide critical insight into why active learning becomes an increasingly important learning modality as we mature.

Too many events still use child-based pedagogical instead of adult-centered andragogical modalities. By concentrating on the latter, we can improve the effectiveness and relevance of the learning we desire and require from our face-to-face meetings.

Photo attribution: Flickr user agent_ladybug

Three key kinds of learning at events—Part 1

three key kinds of learning: an illustration of a computer keyboard with the shift key replaced by a green "learn" key. Photo attribution: Flickr user jakerustWhen asked, just about everyone mentions learning as a key reason for conference attendance.

So, given the clear importance of learning at events, it’s surprising that we lump distinctly different activities into the single word “learning”. Perhaps this reflects the reality that learning acquisition is a largely unconscious process, in the same way our casual familiarity with snow leads us to possess far fewer words for it than the Inuit. Whatever the reasons, it’s useful to distinguish between three different categories of learning:

  • factual information acquisition;
  • problem-solving; and
  • building a process toolkit.

Factual knowledge acquisition

Factual knowledge acquisition involves what it sounds like — learning factual information.

Multiplication tables, names and typical dosages of medications, foreign language nouns, and the millions of facts that we don’t even know we know until someone asks us.

It also includes sensory knowledge.

The ability to recognize whether a skin lesion is benign, the sound of Mahler’s Second Symphony, the feel of satin, the smell of a skunk, or the taste of rhubarb.

Problem-solving

Problem-solving calls for a different level of learning. In essence, it requires noticing or discovering relationships between pieces of information and using these associations to infer answers to relevant problems. Problem-solving provides useful process that operates on our knowledge.

Building a process toolkit

Building a process toolkit is an even higher form of learning. After all, in many situations—for example, multiplying two 4-digit numbers using paper and pen—problem-solving is rote. But developing novel process frequently challenges our best minds. This can take a long time, as illustrated by the growth of scientific understanding over millennia. Whether we construct our own process or appropriate useful process developed by others, building a collection of processes that are relevant to our lives is perhaps the most powerful kind of learning we can perform.

I make these distinctions because any specific instance of learning incorporates a different mixture of each category. To complicate things further, the effectiveness of each kind of learning is influenced by disparate factors. As a result, books about learning tend to contain a bewildering variety and quantity of information about aspects of learning.

Some examples

Training workers

Consider training workers to determine whether an applicant is eligible for government benefits. This could involve many days of teaching a large number of complex requirements. Success might be defined as being able to consistently understand, remember, and apply the correct requirements for each applicant. Such learning will concentrate on acquiring relevant factual knowledge plus the capacity to follow a defined process determined by senior administrators. Some important factors are:

  • retention of key knowledge;
  • maintaining the level of accuracy necessary to make correct decisions; and
  • the ability to recall relevant material over time.

Developing graduate students

Compare this with the mysterious multiyear process by which some graduate students develop from novice researchers into leading practitioners in their field, which includes attending numerous conferences. This involves all three categories of learning:

  1. Obtaining a wide range of relevant and not-obviously-relevant knowledge;
  2. Comfort and familiarity with the discipline’s existing body of processes and problem-solving; and
  3. Developing a toolkit of novel processes that can, hopefully, extend the field further.

While the government workers need to concentrate on retaining well-defined information, the researchers will likely acquire far more information than ultimately needed to make an advance or breakthrough. Consequently, graduate students need to learn how to refine—both narrow and broaden—their focus on a wide range of information. They constantly make decisions on what they will concentrate on and what they will, possibly temporarily, put aside. The capacity to do this well, combined with the ability to effectively problem-solve and develop novel processes defines successful learning in this situation.

Learning at meetings

So when we talk about learning at meetings, it can be very helpful to be specific about the kind(s) of learning that are desired. Trainings focus on the first two categories I’ve described. More powerful forms of learning—typically experiential process that introduces tools that can be applied in a variety of future situations—incorporates all three.

In Part 2 of this exploration of learning, I’ll share a final example of the complex ways that learning and learning approaches can be affected by multiple factors, specifically the differences between how children and adults typically learn.

Photo attribution: Flickr user jakerust