How can we help conference attendees satisfy their curiosity?
“Satisfaction of one’s curiosity is one of the greatest sources of happiness in life.”
—Linus Pauling
When I was a graduate student I used to dislike going to academic conferences. Despite having won a senior scholarship to Oxford University I was scared of walking into a room of people I didn’t know and trying to start up conversations. When I sat next to random folks at lunch and we talked, I always had the sneaking suspicion that there were probably other people present at the conference whose company I’d enjoy even more—but I had no way to figure out who they might be.
We are curious about other people, especially if we share a common interest. And every culture has its conventions for meeting and learning about strangers. Unfortunately, in a conference setting these conventions limit the number of people we can meet. For example, in my experience, even an extreme extrovert will find it challenging to meet a majority of the people at a 100-attendee two-day conference.
So in the 80’s, when I began to have opportunities to design my conference formats, I knew that I wanted to include the opportunity for participants to learn about each other, right at the beginning of the event.
Over the years, this desire shaped the first Conferences That Work session: The Three Questions. Each attendee in turn answers the following three questions to a group.
The Three Questions
“How did I get here?”
“What do I want to have happen?”
“What experience do I have that others might find useful?”
I describe in detail how to explain these questions to attendees in my book Conferences That Work. There are no wrong answers to the three questions. Participants can answer them by publicly sharing as little or as much as they wish. What I find wonderful about the sharing is how the atmosphere invariably changes as people speak; from a subdued nervousness about talking in front of strangers to an intimacy that grows as people start to hear about topics that engage them, discover kindred spirits, and learn of unique experiences and expertise available from their peers. When sharing is over, both a sense of comfort and excitement prevail. Comfort arising from the knowledge attendees have of their commonalities with others. Excitement at the thought that they now have the rest of the conference to explore the uncovered connections and possibilities.
Switching the responsibility for initial introductions from attendees to the conference model bypasses normal social conventions – replacing them with a safe place for people to share about themselves with others. This simple conference process gives attendees the openings they need to further satisfy their curiosity about their peers. It works amazingly well.