Here’s an example of why I love conference facilitation and design. After setting up a Personal Introspective this morning (25 minutes) I turned over what happens to the small groups. Watch the listening and involvement of every person as I weave my phone through the circles of chairs.
One of the most rewarding aspects of my work is training associations how to create powerful and effective participant-driven and participation-rich conferences. I love facilitating the learning that occurs. The training equips the organization with the tools needed to transform its events. Do you want to significantly improve your meetings? Then please don’t hesitate to get in touch!
After dinner last night I heard a familiar sound — the growl of the UPS box truck driving up our 600′ rural driveway. I knew it was our regular driver, the guy who’s been delivering for years, because if he sees I’m in my home office he’ll stop and do a tight three-point turn outside the entrance, rather than driving past to reverse by the garage.
I heard the van door slide back and went to the door to meet the guy I’ll call Roger. Roger is tall and lanky, has a sweet smile and disposition, and is open to talk if the time is right. Over the years he’s met me hundreds of times in that doorway. Mostly, he smiles and hand over the delivery, I thank him and wish him a good night, and he jumps into his truck, finishes reversing and drives away. Once in a while, when the roads are bad, we talk about his day: how he’s handled the challenges of delivering along my rural town’s sixty miles of dirt roads plus the surrounding area.
For some reason I hadn’t seen Roger for a few weeks; the other drivers had been making deliveries. So I said, “Hey, you’re back!” as he strolled towards me, package in hand.
“Well, I’ve been off a lot; my mother just passed away,” he replied.
“Oh, I’m sorry,” I said. I stood and looked at him.
“Well” he said…
…and he started to tell his story.
Roger talked about his mom. He stood facing sideways from me, with an occasional glance in my direction prompted by my occasional responses to what he was saying. Once in a while he’d swivel to face me, sharing something that was especially important. Then he went back to telling me about his frequent journeys down south to see her since she’d fallen and broke multiple bones in June, how his family had done their best to cope, and her eventual decline and death.
He told me about dealing with “picking up the pieces” now she was gone. About the last time he saw her in the hospital, when she was “all scrunched up” and seemed out of it, until he bent down and hugged her and told her “I love you mom” and she opened one eye and said “I love you too” “as clear as anything” and then closed her eye and “was out of it again”. He told me much more than I’ll share here.
Roger talked for over ten minutes, by far the longest conversation we’ve ever had. Now and again he edged away during our time together. But he couldn’t quite get himself to stop what he wanted or needed to say.
And that was fine with me. I was in no hurry, and he wanted to talk.
At the end I wished him well and he turned, got into his van, and motored off down my driveway.
How can we better support event professionals? was the topic of a fascinating August 5 #eventprofs chat† (archive), moderated by the “Queen of EIR“, Jenise Fryatt. The chat was noteworthy for its energy around two initiatives that emerged during our hour together:
An online resource for answering event industry questions
An online resource for matching volunteer mentors and mentees
Responding to the energy, I registered the domain www.eventprofsanswers.com during the chat and set up a skeleton website. As you can read in the archive, many chat participants were enthusiastic about this action, and asked how they could help move these initiatives forward.
Since the chat, I’ve had offline discussions about developing the website. Most correspondents have been positive, though a minority has expressed some reservations.
So, how can we better support event professionals?
Here are some of my conclusions and questions arising from the discussion so far:
I think it’s important to have the widest possible initial discussion before proceeding further. We need to find out what other #eventprofs think, and hear from professional association members and the associations themselves.
I’m not aware of significant attempts to use online technologies to address the two initiatives, other than the ad hoc use of Tweeted questions using the #eventprofs and allied hashtags. Perhaps there are existing resources we’re not aware of?
There seems to be evidence that some event professionals, especially perhaps those who entered the industry through non-conventional paths (like me), would appreciate a central online location for posting questions and finding appropriate mentors (either online or face to face). How easy has it been for you to get your events-related questions answered? What has your experience been with the availability of and satisfaction with existing industry mentoring programs?
I have already received a number of individual and association chapter offers of support (thank you everyone!) If you would like these initiatives to be implemented in some fashion, what are you willing to contribute to making this happen?
Do you have suggestions for additional online initiatives that would address event professionals’ needs?
I want to make it clear that I am personally completely open to the process and the organizational structure used to implement these initiatives. Perhaps an online resource would be run by a group of volunteers, perhaps it could become part of an existing professional association’s online presence and services, perhaps it would remain an independent presence that is formally supported by an association’s staff. What do you think?
Lots of questions! I, and I believe the professional events community, would like to know your responses. Either comment below or write me privately if you prefer. I look forward to everyone’s input!
†The #eventprofs chat is held on Twitter each week on Tuesdays 9 – 10 p.m. EST and Thursdays 12 – 1 p.m. EST.