Aim to serve rather than please

Although I’m simultaneously overwhelmed and underwhelmed by the thousands of books and videos about “leadership” pumped out every year, a recent quote struck a chord:

“You’ll do more good if you aim to serve more than you aim to please.”
S. Chris Edmonds

For context, watch this two-minute video:

While Chris focuses on the context of team leadership, I think that aiming to serve rather than please is also a useful rubric to keep in mind as a consultant. So here are three reasons why you should aim to serve, not please:

Read the rest of this entry »