Did you know that at Axon’s annual user conference, Accelerate, participants help design new company products that address their needs? This is clearly a potential win-win for both Axon and its clients. It surprises me that more organizations don’t use their events to improve their products and services.
I’m not going to delve into any controversy around Axon’s products here, though this New Yorker article‘s nuanced perspective makes it well worth reading. Here’s an excerpt that focuses on the Axon-participants product development process:
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