In the last eighteen months, I’ve unexpectedly found myself in three very different situations, in three very different places, helping complete strangers in distress. None of these moments lasted more than ten or fifteen minutes. But each one left me […]
I get some of my best ideas from my clients. (That’s because consulting—when I listen well—is a two-way street!) So I wasn’t surprised when, during a recent debrief, a client mentioned a simple way to improve the human spectrogram maps […]
Event planners often overlook the importance of attendee conversations. Why does this happen? For a clue, read this AT&T advertisement promoting telephones in the 1900’s! Here’s Kevin Kelly’s analysis of what AT&T totally missed about how telephones could be used. […]
If you are serious about improving your conferences, my meeting design workshop can be the game-changer your organization needs. Here’s what happens at a typical one-day workshop. In a world where passive listening no longer satisfies attendees, traditional lecture-based conferences […]
I’ve not always agreed with Freeman’s Reports, but, if you’re in the meeting industry, Freeman’s Trends Report Q4 2024 is a must-read. “We’ve calibrated our research and confirmed our hypothesis: many organizers are operating on outdated definitions of attendee and […]
Here we go again—another generative AI service churning out plausible-sounding, but misleading content. This time it’s Google’s NotebookLM, branded as “your personalized AI research assistant powered by Google’s most capable model, Gemini 1.5 Pro”. It now includes Audio Overview, which […]
In 1997, Dar Williams, inspired by listening late at night to New Hampshire and Vermont’s progressive radio station WRSI The River, wrote the song “Are You Out There”. Her beautiful song about audiences and humans’ desire for connection speaks to […]
I love my clients, but some have a special place in my heart — those who generously give me feedback. All the conferences I design and facilitate have a time and place for participants to share their experiences. But most […]
I have a confession to make. Though I’ve written over a thousand blog posts for this website, to be honest, I’m often writing for myself. Writing for oneself is as old as writing itself. Writers have always written privately. Famous […]