What’s better than people augmented by technology at meetings?

What's better than people augmented by technology at meetings?
There’s a better way to improve meetings than augmenting them with technology. As Finnish management consultant and polymath Esko Kilpi says:

“Human beings augmented by other human beings is more important than human beings augmented by technology” —Esko Kilpi, quoted by Harold Jarche

At face-to-face meetings, we can facilitate relevant connections and learning around participants’ shared just-in-time wants and needs. This is more effective than augmenting an individual’s learning via technology. We maximize learning when:

  • Participants first become aware, collectively and individually, of the room’s wants, needs, and available expertise and experience (i.e. “the smartest person in the room is the room” — David Weinberger, Too Big To Know);
  • We use meeting process that successfully matches participants’ needs and wants with the expertise and experience available; and
  • Time and space is available for the desired learning to take place.

And of course, this approach significantly improves the quantity and quality of relevant connections made by participants during an event.

So the smart choice is to invest in maximizing peer connection and learning. Do this via simple human process rather than elaborate event technology.

I’ve wasted time at many events trying to use apps to connect attendees in some useful way. Even when high-tech approaches use a simple web-browser interface, getting 100% participation is difficult due to technical barriers: all attendees must have a digital device readily available with no low batteries or spotty/slow internet access.

Well-facilitated human process has none of these problems. The value of having a facilitator who knows how to do this work far exceeds the cost (which may be zero once you have invested in training staff to fulfill this function).

When push comes to shove, modern events thrive in supportive, participatory environments. Attendees appreciate the ease of making connections they want and getting the learning they need from the expertise and experience of their peers. Once they’ve experienced what’s possible they rarely enjoy going back to the passive meetings that are still so common.

Yes, we can use technology to augment learning. But the majority of the high-tech event solutions marketed today are inferior and invariably more costly to implement than increasing learning and connection through radically improving what happens between people at our meetings.

The hype and reality of personalized learning

The hype and reality of personalized learning

K-12 education is spending billions of dollars on personalized learning. 97% of US school districts are investing in this hot educational trend. But what is “personalized learning”? Is this effort worthwhile?

A recent Education Week article The Case(s) Against Personalized Learning” by Benjamin Herold includes interesting research findings slotted into a confusing narrative.

Herold begins by describing personalized learning as a high-tech, well-funded push for schools to install computer-based lessons. This software supposedly monitors each student’s responses and “personalizes” subsequent lesson plans. He then goes on to outline arguments that:

  • The hype for this agenda “outweighs the research”;
  • This kind of personalized learning is “bad for teachers and students”; and
  • “Critics are worried that ‘personalized learning’ is cover for an aggressive push by the tech industry to turn K-12 education into a giant data-mining enterprise.”

Given Herold’s initial framing, it’s unsurprising that the article is full of competing perspectives. Juicy journalism perhaps, but the result is that the various authorities quoted talk past each other. That’s because they have different preconceptions of what personalized learning is.

Much of this confusion can eliminated if we think of personalized learning as a spectrum, with two extremes defined by Dan Buckley as: the

…”the T-route, in which the educational route the learner takes is controlled, decided and evaluated ultimately by the Teacher, and P-route in which the route that the learner takes is controlled, decided and evaluated by Peers (or Pupils if you prefer).”
—The PbyP Approach, Dan Buckley

For example from the article, the author of Schooling Beyond Measure, Alfie Kohn’s view that:

“…much of what’s marketed as ‘personalized learning’ amounts to little more than breaking knowledge and ideas down into itty-bitty parts, then using extrinsic rewards to march kids through a series of decontextualized skills they had no meaningful role in choosing.”

is a dismissal of the T-route, while Diane Tavenner, the CEO of California’s Summit Public Schools charter network, who says:

“…the strongest personalized-learning models offer the best of what both conservatives and progressives want: high-quality standards and content for students, with opportunities to apply that knowledge via self-directed projects, all supplemented by human mentors and technology tools that help students keep track of their own learning.”

is claiming that Summit’s technology platform and instructional model, developed with support from Facebook and the Chan Zuckerberg Initiative, represents a successful mixture of the T- and P- routes.

Which brings us to my interest in this topic as a student and facilitator of adult learning. (Which the article doesn’t mention. To be fair, Education Week confines itself to K-12 education — though you wouldn’t guess that from its name.)

The energetic disagreements documented by Herold are fueled by society’s three mutually incompatible ideas about children’s education (i.e. making good citizens, mastering certain bodies of knowledge, and fulfilling each student’s unique potential) as laid out in Kieran Egan’s thought-provoking book The Educated Mind. These societal goals, however imperfectly attained, imply the need for a mixture of T- and P- route learning strategies. This is because teachers will always be needed to facilitate the understanding of ideas that have taken centuries for the human race to discover and which society insists are important for young minds to grasp.

For adults, on the other hand, I’d argue that the P- route is by far the dominant successful learning paradigm. We live in a world where the job you’ll have ten years from now probably doesn’t exist yet. (That’s the story of my life since I was in my 20’s.) Self-directed, active, peer-supported, just-in-time learning is now the default mode for most professionals. Every adult learner and meeting attendee needs to create their own environment and structure for life-long personalized learning if they are to be optimally effective in the world of work.

Arguments about how we should educate children will likely (and should) never end. But the case for P-route personalized learning in the adult world of work has never been stronger. And until default meeting process reflects this reality, our meetings will be pale shadows of what they could be.

Image attribution: edusurge

Four tools for communities of practice

Four tools for communities of practice
HT Harold Jarche

Today, communities of practice — groups of people who share a common interest, profession, or passion and actively engage around what they have in common — have become essential sources for productive learning, because they provide crucial bridges for social learning between our work community and our external social networks.

Here are four tools for creating, supporting, and enriching communities of practice.

Peer Conferences

In my post Conferences as Communities of Practice I explain how peer conferences can support communities of practice. (In 1992, the first peer conference I ever designed created a community of practice that has endured to this day.)

Listservs

Listservs are an old but still surprisingly useful technology. They manage a list of subscribers and allows any member to send email to the list. The listserv then sends the message to the other list subscribers. Listserv software is available on multiple platforms and is free for up to ten lists of up to five hundred subscribers which should be sufficient for most communities of practice. Yes, it’s true that numerous commercial alternatives exist. But self-hosted listservs don’t rely on commercial providers who may close down or change services with little notice or recourse.

Slack

Slack can be used free for basic support of communities of practice (up to 10,000 messages), though many useful functions are only available in paid versions ($80+ per person annually). All Slack content is searchable. The product, initially targeted at organizations, has been evolving into a community platform. Because of its cost, Slack is probably most useful for communities whose members already have corporate access.

Zoom

The ability to converse with community members via audio/video/chat on a scheduled or ad hoc basis is an important tool for maintaining and growing community connections online. For many years the free Google Hangouts was my go to tool for this purpose, but the service has become almost impossible to use on an ad hoc basis and Zoom seems to be the most popular replacement. For short meetings (up to a maximum of 100 participants for 40 minutes) the free Zoom Basic will suffice, but most communities will be well served by Zoom Pro (unlimited duration and participants; $180/year). Any community member who has a paid Zoom plan can host a video/web conference. So this tool can be a cost-effective way for communities of practice to keep in touch.

Do you use other tools to create, support, and enrich your communities of practice? If so, share them in the comments below!

Why experiential learning is superior to every other kind

experiential learning Why is experiential learning superior to every other kind? In a word: feedback. Jerry Weinberg explains simply and concisely.

“Why is reading or writing something different from doing something?

First consider reading. Reading is (usually) a solitary activity, with no feedback. Without feedback, there’s no check on what you believe you’re learning.

Now, writing. Unless you put your writing in the hands of someone (or perhaps some computer analysis app), there’s also no feedback, so there’s no check on whether you wrote sense or nonsense.

When you do something, you interact with the real world, and the world responds in some way. With the world’s feedback, you have the possibility of learning, confirming, or disconfirming something. That’s why we strongly favor experiential learning over, say, lecturing or passive reading or writing.”
—Jerry Weinberg, Why is reading or writing something different from doing something?

Photo attribution: Flickr user mikebaird

Practice what you teach

practice what you teach
Practice what you teach. When I’m presenting and sharing my conviction that experiential learning is far superior to broadcast learning, it would be pretty hypocritical for me to lecture. It would also be pretty ineffective. As Stephen Jenkinson says:

“…when expressed properly, teachings don’t function as symbols or metaphors…they are an incarnation of what they are advocating.”
—Stephen Jenkinson, On How We Deny Our Mortality, The Sun Magazine

“Teachings are an incarnation of what they are advocating.” I’m glad to see that this point of view is being championed in the educational community , under the rubric of recursive practice, and I hope to see a wider awareness of its importance as the years pass.

In the meantime, if you come to one of my workshops or presentations you won’t find me talking to you uninterrupted for more than five to ten minutes max. That’s how you practice what you teach.

Children shouldn’t sit still in class — and neither should adults

Children and adults shouldn’t sit still in class. It’s amazing that we ignore established research on ways to improve children’s learning when designing adult learning environments.

Some research:

Dr Ash Routen’s and Dr Lauren Sherar’s article “Active lessons can boost children’s learning and health” contains additional links.

Read the rest of this entry »

Replace “brain training” hype with something that works

Replace "brain training" hype with something that works.

Replace “brain training” hype with something that works!

Driving home from the post office today, I finally heard one too many promotions for Lumosity brain training on my local NPR station. Lumosity, in case you somehow haven’t heard, is a subscription to online games that claim to improve memory, attention, cognitive flexibility, speed of processing, problem solving, and, for all I know, world peace too.

Despite the Federal Trade Commission slapping Lumosity’s creator, Lumos Labs, with a $50 million judgment (reduced to a $2 million fine) in January to settle charges of deceptive advertising that claimed — with no “competent and reliable scientific evidence” — that the games could help users achieve their “full potential in every aspect of life”, the company continues to bombard consumers with ads. Meanwhile, research on the efficacy of such programs has found little or no evidence that they make any difference to global measures of intelligence or cognition.

“I think claims these companies have been making — and Lumosity is not alone — have been grossly exaggerated. They’re trying to argue that we’re going to take you out of [the] active world … that we’re going to put you in a room alone in front of a computer screen and you’ll play a game that will make you smarter.”
“There is no compelling evidence for that.”
Dr. Laura Carstensen, founding director of the Stanford Center on Longevity

At best, it turns out, these games somewhat improve the ability of players to … wait for it … play the games.

A simple suggestion

Which leads to a simple suggestion. Replace “brain training” hype with something that works!

Don’t paying for programs that claim to “train your brain”. Instead, figure out what you want to do that actively engages your mind — and do it!

You’ll probably learn a thing or two about something that actually interests you. And, though I can’t guarantee that your mind will become healthier, your bank account definitely will be!

Illustration components from Flickr users isaacmao and gambort

 

Look back to look forward

Janus-Vatican Sometimes it’s good to look back to look forward.

From September 2002 through November 2009 I kept a journal, writing each day before going to bed. Every once in a while I’ll pick one of the five thick notebooks I filled during those seven years and read some entries at random.

Why do I do this?

I don’t revisit my journals to immerse myself in my past. Back then, I wrote to capture and reflect on my experience while it was still fresh, to explore how I responded to and felt about the day’s events. I didn’t write for posterity, and there are many raw experiences in these pages that are painful to recall.

Instead, I dip into what I wrote to compare where I was then with where I am now.

Sometimes I discover that life circumstances have changed. Perhaps certain issues that once preoccupied me no longer do. (For example, my financial situation has changed for the better.) Perhaps some issues are still part of my life, but my response to them is different (e.g., speaking in public no longer scares me as much as it once did.) And perhaps I’m aware now of issues that were absent from my journals (e.g., the implications of growing older.)

Whatever I discover, when I look back at what I used to think and do I receive important information.

Often I discover that I am continuing to change and grow in specific ways. As someone who wants to be a life-long learner, someone who doesn’t want to be “stuck”, that is good and encouraging information to have.

I also notice that certain aspects of my life haven’t changed significantly. Frequently, that’s because they are core aspects of who I am and the world I inhabit.

And sometimes, I become aware that I’m stuck in some pattern of behavior or response that I’d like to change. That’s good information too.

Look back to look forward. At the end of a peer conference, a personal introspective allows participants to explore new directions as a result of experiences during the event. On a longer timescale, old personal journals (or any records of past personal introspection) can be a great tool for learning about ourselves and mapping our future path on life’s journey.

Creative Commons image of Janus courtesy of Wikipedia