Posts Tagged ‘three questions’

Participation techniques you can use in conference sessions

Monday, June 27th, 2011

Here’s the summary handout for my workshop on participation techniques you can use in conference sessions that I’ll be leading at MPI’s World Education Congress 2011. Sources for additional information on these techniques can be found in the notes at the end of the list.

Technique: Setting ground rules ‡*
Brief description: Setting ground rules before other activities commence clarifies and unifies participants’ expectations.
When to use: Start of session, workshop, or conference.
Helpful for: Setting the stage for collaboration and participation, by giving people permission and support for sharing with and learning from each other. Increases participants’ safety and intimacy.
Resources needed: Paper or online list of ground rules.

Technique: Human spectrogram
Brief description: People stand along a line (one dimension) or in a room space (two dimensions) to answer session questions (factual or opinions).
When to use: Usually at the start of a session. Can be used as an icebreaker before or during the three questions.
Helpful for: Allowing participants and the group to discover commonalities. Can also be used to pick homogeneous or heterogeneous groups/teams. Also can be used to hear a spectrum of comments on an issue and then view any resulting shifts in opinion. Gets people out of their chairs!
Resources needed: A clear corridor space between walls (one-dimension), or a clear room (two dimensions).

Technique: The three questions *
Brief description: Three questions answered in turn by every participant to the entire group within a given time limit, typically 1½ – 3 minutes.
- How did I get here?
- What do I want to have happen?
- What experience do I have that others may find useful?

When to use: Normally, right after ground rules have been set.
Helpful for: Learning about each participant, exposing topics and questions of interest to the group, uncovering formerly unknown useful expertise for the group to share.
Resources needed: Question cards and pens, circle of chairs. Do not replace cards with the three questions posted on a wall or screen.

Technique: Fishbowl *
Brief description: An effective technique for focused discussion. Works by limiting and making clear who can speak at any moment.
When to use: During any conference content or topic oriented session. Can also be used for conference closing discussion.
Helpful for: Keeping group discussions focused. A plus is that contributors need to move to and from discussion chairs, maintaining alertness and engagement.
Resources needed: Chairs, either set in two concentric circles or in a U-shape with discussant chairs at the mouth.

Technique: Personal introspective *
Brief description: A session where attendees privately reflect on their answers to five questions. All attendees then have an opportunity but not an obligation to share their answers with the group.
When to use: Towards the end of the event, usually just before the final group session for a short event. At multi-day events, sometimes held as the first session on the last day.
Helpful for: Reinforcing learning and concretizing changes participants may wish to make in their lives as a consequence of their experiences during the event.
Resources needed: Chairs, either set in small circles or one large circle, personal introspective question cards and pens.

Technique: Affinity grouping †*
Brief description: A technique to discover and share ideas that arise during the conference and group them into categories, so they can be organized and then discussed.
When to use: Can be used at any session to elicit and gain group responses to ideas. Also useful as a closing process if action outcomes are desired.
Helpful for: Future planning, and uncovering group or sub-group energy around topics and actions. Can be used to guide decision-making by the group.
Resources needed: Cards and/or large sticky notes, pens, pins or tape if cards used, walls for posting.

Technique: Plus/delta *
Brief description: A simple review tool that allows participants to quickly identify what went well and what could be improved.
When to use: Normally during a closing session.
Helpful for: Quickly uncovering, with a minimum of judgment, positive comments on and possible improvements to a conference or other experience.
Resources needed: Flipcharts and, optionally, ropes or straps.

Notes
How to improve your conference with explicit ground rules and Two principles for designing conference ground rules.

† An expanded description of affinity grouping is available in The Workshop Book: From Individual Creativity to Group Action.

* A complete description of this process can be found in Conferences That Work: Creating Events That People Love, available from this website, Amazon, or any bookstore.

Other resources
The Knowledge Sharing Toolkit is a useful list of participative processes that can be used with groups.

Photo attribution: Flickr user choconancy

Three things conference attendees really want to know about each other

Monday, June 21st, 2010

open window - houseofsims - 2625628107_379f6fc506_o

Connections with people are formed by our experience with them over time. (Yes, Buddhists and Taoists, the present moment is our only reality, but we still experience it through the filters of the history and desires in our brains.) Besides learning about people we’re with though our direct experience, we discover more by listening to their descriptions of their past and present experiences and their hopes for the future.

The first thing that happens at Conferences That Work is a roundtable, where each attendee answers the following three questions (there are no wrong answers!) to the group:

  • How did I get here? (past)
  • What do I want to have happen? (present & future)
  • What experience or expertise do I have that might be of interest to others? (past & future)

As people, one by one, answer these questions they share their past, present, and future with everyone in attendance. Each person opens a window through which the time line of their life can be seen more clearly. This sharing provides the foundation for connections to be deepened during the conference that follows.

Image attribution: Flickr user houseofsims

Helping conference attendees satisfy their curiosity

Friday, February 26th, 2010

“Satisfaction of one’s curiosity is one of the greatest sources of happiness in life.”
Linus Pauling

Three questions

When I was a graduate student I used to dislike going to academic conferences. Despite having won a senior scholarship to Oxford University I was scared of walking into a room of people I didn’t know and trying to start up conversations. When I sat next to random folks at lunch and we talked, I always had the sneaking suspicion that there were probably other people present at the conference whose company I’d enjoy even more—but I had no way to figure out who they might be.

We are curious about other people, especially if we know that we share a common interest. And every culture has its own conventions for meeting and learning about strangers. Unfortunately, in a conference setting these conventions limit the number of people we can meet. For example, in my experience even an extreme extrovert will find it difficult to meet a majority of the people at a 100-attendee two-day conference.

So in the 80′s, when I began to have opportunities to design my own conference formats, I knew that I wanted to include the opportunity for participants to learn about each other, right at the beginning of the event.

Over the years, this desire shaped the first Conferences That Work session: the roundtable. The core of every roundtable is the time when each attendee in turn answers the following three questions to a large group (usually, everyone else who is attending the conference).

“How did I get here?”
“What do I want to have happen?”
“What experience do I have that others might find useful?”

How these questions are explained to attendees is described in detail in my book. There are no wrong answers to the three questions, and attendees can answer them by publicly sharing as little or as much as they wish. What I find wonderful about roundtable sharing is how the atmosphere invariably changes as people speak; from a subdued nervousness about talking in front of strangers to an intimacy that grows as people start to hear about topics that engage them, discover kindred spirits, and learn of unique experiences and expertise available from their peers. When sharing is over, both a sense of comfort and excitement prevail: comfort arising from the knowledge attendees have of their commonalities with others, and excitement at the thought that they now have the rest of the conference to explore the connections and possibilities that the roundtable has introduced.

Switching the responsibility for initial introductions from attendees to the conference model bypasses normal social conventions – replacing them with a safe place for people to share about themselves to others. This simple conference process gives attendees the openings they need to further satisfy their curiosity about their peers. It works amazingly well.

Conferences That Work book cover

Thirty minutes of conference consulting included!

Planning a conference? Thirty minutes of consulting advice is included with your purchase!

I have been reading your book, and if I were Oprah, it would be my featured book of the month! —Elizabeth Luna, Program Manager, Meeting Professionals International (MPI)

Where To Buy

Conferences That Work is available in eBook ($11), paperback ($26) or both ($32) via PayPal on this site. Signing and U.S. shipping included. Also available from your local bookseller, online everywhere, and at Booklocker.com.

Testamonial

…one of the most innovative and eye-opening professional experiences I’ve had. Aside from coming back with lots of new tips and ideas, I easily established triple the number of new contacts, and formed stronger relationships with them, than at any other conference I’ve been to. — Howard Givner, http://howardgivner.com/articles/the-un-conference-participant-driven-agenda-mashup-networking-relationship-building-on-steroids


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