Archive for the ‘Learning’ Category

How 1984 turned out like 1884

Monday, October 11th, 2010 by Adrian Segar

Class Room - Fifth Grade, Butte, Montana 4686494376_05169eaff3_o

Modern classroom 74907741_c2d59deb64_o

While going about my day, I sometimes engage in a mental exercise I call the Laura Ingalls Test. What would Laura Ingalls, prairie girl, make of this freeway interchange? This Target? This cell phone? Some modern institutions would probably be unrecognizable at first glance to a visitor from the 19th century: a hospital, an Apple store, a yoga studio. But take Laura Ingalls to the nearest fifth-grade classroom, and she wouldn’t hesitate to say, “Oh! A school!”

Very little about the American classroom has changed since Laura Ingalls sat in one more than a century ago.
The 21st-Century Classroom, by Linda Perlstein

In her recent Slate article, excerpted above, Linda Perlstein, an education writer, muses about the effects that school classroom layout and design affect the learning that takes place. She even asks her readers to submit their “best ideas for transforming the American school” which she conflates with “asking you to describe or even design the classroom for today, a fifth-grade classroom that takes advantage of all that we have learned since Laura Ingalls’ day about teaching, learning, and technology–and what you think we have yet to learn”.

I think that Linda’s emphasis on transforming the physical learning workspace as the answer to our educational system’s woes focuses on the wrong issue.

Certainly, most modern school classroom layouts have changed very little from Laura Ingalls’ day. But this is a symptom of the lack of change in educational circles, not a cause. In fact it’s often easy to alter the physical layout of a learning space simply by changing the furniture (get rid of those chairs with individual writing areas shown above!) or rearranging it (see Paul Radde’s Seating Matters: State of the Art Seating Arrangements for a comprehensive introduction to this topic).

The reason why schools don’t redesign their learning spaces is because the traditional all-chairs-face the-front approach mirrors the teaching style perpetuated by our culture for the last 1,500 years. We get classroom layouts that optimize our teaching paradigm. Changing the classroom physical design and hoping that our learning environment will somehow improve is a great example of wishing that the tail would wag the dog.

When we change how we teach and how we expect to learn, the need to change our physical educational environment will become pretty obvious. Laura, please use your considerable journalist skills to explore how we do and don’t learn effectively and publicize what you find—we’ll all be the beneficiaries! And then perhaps 2084 won’t look like 1984.

Do you think that changing our physical learning environments is the way to improve how well we learn? Or do you think that changing the ways we learn will lead to fundamentally different learning environment designs?

Image attribution: Flickr users buttepubliclibrary and dcjohn

A story about letting go of control at a conference

Tuesday, August 31st, 2010 by Adrian Segar

kayaking 1332642424_63f32ab9cb_o

The last session of Conferences That Work is called a group spective—a time for participants to look back at what has happened for the group and forward to possible futures together. During the spective, I use a variety of activities to encourage and support reflecting, sharing, brainstorming, and deciding on next steps. One process is a simple go-around, where each participant in turn answers a few open-ended questions about her conference experience and her ideas about what might happen next.

When using a go-around format, the first person to speak can have a significant influence on the subsequent sharing round the circle. Her brevity, tone, and emphasis tend to be picked up and echoed by others, in the same way that a boat’s subsequent track on a river can, in places, be greatly influenced by a minor current at one crucial spot.

I used to worry that this could pose a potential problem—what if the first person who spoke had little to say, or was very negative about the conference?—and I would pick someone to start who I thought would provide a “good” model of how to share at the go-around.

My eyes were opened at a conference where I thought we had, over the years, arrived at a close-to-perfect schedule. At the group spective, I casually chose the attendee sitting next to me to start the go-around sharing—and listened in dismay as he offered criticisms and made pointed suggestions for improvement. The overall tenor of his remarks was quite negative. Other attendees followed his lead, refining his critique and adding their own judgments. Despite my initial consternation, as I listened I realized that good ideas were being expressed, ideas that could well improve the conference format in ways we hadn’t considered. Slowly, my excitement about these new possibilities overcame my fear of the critical tone of the spective.

During the discussion that followed, it became clear that attendees were also pumped up about these potential format changes. Many felt these could make an already great conference even better. Rather than make spot decisions during the spective, we ended up using an online survey over the next couple of weeks to consider and compare the proposed scheduling alternatives.

At the following year’s conference, we incorporated several of the changes suggested at the spective. There was wide agreement that the new design was better than anything we had done before.

It’s scary to let go, to let the unexpected happen. It’s hard to find the courage to watch without interfering, as an unexpected event leads to a host of consequences. As we sit in our boat, formerly safely floating down the conference river, but now suddenly veering alarmingly towards an indistinct muddy bank, most of us have a natural tendency to want to grab a paddle and attempt to wrest the craft back into the middle of the flow. Yet, if we surrender to the current, using our facilitation paddle merely to moderate our speed and make fine course corrections, we may find that the bank, once we reach it, is full of unexpected delights and possibilities.

[Adapted from a story in Conferences That Work: Creating Events That People Love]

Did you ever let go of control at a conference? What lessons did you learn?

Image attribution: flickr user donaldjudge

The most powerful tool for improving your personal work environment

Sunday, August 8th, 2010 by Adrian Segar

messy desk - harryharris - 300782460_bafaba2776_o

Your web browser has eight windows open, and each window sports at least half a dozen tabs. Your monitor is festooned with Post-it® notes. Hundreds of handwritten reminders, business cards, file folders, magazines with slips of paper peaking out, and unread articles litter your office desk.

Are you, perhaps, feeling a little overwhelmed by your personal work environment? If so, and this is a habitual state rather than an occasional, acceptable occurrence, read on!

Here is what I have found to be the most powerful tool that will help to restore your sanity when workspace chaos has expanded beyond your comfort zone. (You do have a comfort zone, I hope?)

Losing control
Let’s start with a key question. Why is your personal working environment habitually and unacceptably out of control?

Answer: Because it’s reflecting a way of working that isn’t working for you.

So making changes in your physical environment, by buying twenty plastic filing trays, dumping sixteen piles of paper into file cabinets, switching to an iPad, or even setting fire to your office is not going to solve your long term problem.

What you need to do is change the way you work. And change, as we all know, is hard.

Luckily, a lot of smart people have spent a lot of time thinking (and written a lot of books) about how to make changes in how you work. I’ve worked for myself for the last 27 years, read many of these books and tried their techniques, usually with limited success.

Getting Things Done
Five years ago I read David Allen’s Getting Things Done (known as GTD by devotees). Published in 2001, it’s still Amazon’s best selling book in the categories of Time Management, Health & Stress, and Self-Esteem. This doesn’t surprise me, as the book is brilliant. Unlike other productivity methodologies, it doesn’t prescribe a complete system for organizing your life. Instead, David explains clearly:

  • The essential workflow processes you need to follow to clear and organize your work-life; and
  • What you need to understand in order to choose tools and procedures that work for you.

Implementing GTD does not involve throwing out or changing all the ways you work now. Rather, Allen’s approach gives you both a powerful lens to see what is functional in your work-life, and a comprehensive framework for making improvements.

Each person’s implementation of GTD is unique. One person may use file trays and 3 x 5 cards to capture “stuff”, another, GTD software running on a personal computer or mobile device. If email messages are piling up in your inbox, there are GTD approaches to keeping your head above water. Ultimately, you’re responsible for doing the work you need to do. GTD just provides a practical way to create the system that works best for you.

I’m not going to delve more into GTD here. There are plenty of resources on the web, including David Allen’s website and this introductory article from 43folders. But I suggest that, to start, you simply buy the book.

Am I 100% successful at implementing GTD in my work-life? No. Sometimes I find it difficult to maintain the necessary discipline. I also have some reservations about David Allen’s approach to reviews. But I have integrated GTD’s key features into how I work, and have obtained a significant increase in productivity. More importantly, I understand why my work environment can deteriorate and what to do if it does. Possessing this understanding is empowering for me.

I hope it is for you, too.

Do you use Getting Things Done? What’s been your experience? Or do you prefer another methodology to organize your personal work environment?

Image attribution: Flickr user harryharris

How you can learn from personal stories

Monday, August 2nd, 2010 by Adrian Segar

storyteller -maxpower- 4513002300_81ba70ab6f_bAfter I met Glenn Thayer on a warm Colorado evening a couple of months ago, I kept remembering a story that he told me about a celebrity charity event he was emceeing. This puzzled me, because the story had no obvious connection to my life or work.

Recently, I began to understand why his yarn kept popping into my head. I’ll post about Glenn’s story another time, but today I’ll write about how to learn from stories like Glenn’s.

Every day, the people in your life tell you personal stories. They might be a family anecdote, a play-by-play reenactment of last night’s game, a tale of frustration at work, or a child’s outpouring about an incident on the school playground: a unique stream of the tragic, the lighthearted, the passionate, and the mundane. Most of these stories pour through your consciousness, hover there for moments, and are gone. A few resonate in some mysterious way and stay with you for years. All of them influence you. And some of them can teach you valuable lessons—if you pay attention to them.

How can you learn from personal stories? Some, of course, have straightforward learning implications. For example, a relative’s harrowing tale of a ruined vacation due to last minute illness may encourage us to take out travel insurance, or a friend’s clear description of diagnosing a car problem may illuminate what a timing belt is and does. And here are some more, often poignant examples of learning from stories.

But what about stories that teach us important lessons in subtler ways? Sometimes we hear stories that touch us, but we don’t really know why. What can we learn when this happens?

If you are interested in exploring what you can learn from such stories, here are the three steps you must take. They may seem strange suggestions, but I vouch for their effectiveness if you are prepared to do the work.

Notice the important story
Unfortunately, there’s no universal metric that can tell us whether a particular story can teach us something that matters, because every story is contextually unique and each of us has unique lessons to learn. So, if you hear so many stories, how do you know which ones are important?

There isn’t a rational way to notice important stories. Instead, you need to cultivate your emotional intelligence, or, if you prefer the term, your intuition.

Important stories affect you at an emotional level. You live in a world that pays lip service to the rational, but, unless you’re a sociopath, you have emotional responses to your life experiences. The trick to noticing that a story is important to you is to detect that you have responded emotionally in a surprising way. An important story evokes an emotional response, and if that response does not make sense to you, there is gold you can mine from it. Glenn’s Colorado story brought up an emotional response that I didn’t understand. Noticing was all I needed to proceed to the next step.

Capture the story
Perhaps it’s my age, but I find that if I don’t capture the essence of the story so I can recall the details, the tale I’ve heard disappears, like smoke, from my memory within a day, never to reappear. So I carry around 3 x 5 cards to jot down stories and ideas I have. (I’ve also started using Simplenote on my iPad for the same purpose.) When I heard Glenn’s story, I wrote “Do you have a handler?” on a card, which was enough for me to remember his story until I got home and added the phrase plus a few notes to a file I keep of potential topics for blog posts. Now the heart of his story was captured in a place where I would see it weekly whenever I was thinking about a blogging topic.

Tease out the meaning
Teasing out the meaning of an important story is a creative exercise. When I came across Glenn’s story in my blog post pile last week, I decided to spend some time musing about it. I’ve found that the two best ways for me to go into a creative place involve either:

  • Performing mindless physical activity, like stacking wood, going for a walk, washing dishes, or taking a shower.
  • Listening to loud music that I like.

while daydreaming about the topic in question.

Your methods for stimulating your creative juices are probably different. When you’re ready, find a time and place when you won’t be interrupted and apply them. Here are some tips for making the most of your creative exploration of the story:

  • Relax, don’t have any preconceptions about what might happen—watch and listen to whatever drifts through your mind.
  • Don’t censor thoughts and images that come up, just make note of them. I like to have a pen and paper available to record what comes up.
  • Concentrate on the non-rational; you can unleash your analytical powers once your daydreaming phase is over.
  • Don’t expect to unlock all the secrets of the important story in one session. You may want to return to it in a few days to see what’s jelled, what seems important, and what now feels superficial.

I’ve learned some important things about myself and my life by examining stories that have power for me. I hope the techniques I’ve described are useful for you too.

How do you make sense of important personal stories you’ve heard? Do you have examples you’d like to share?

Image attribution: Flickr user maxpower

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